image

MARKETING MANAGEMENT: A CUSTOMER- ORIENTED APPROACH

KENNETH E. CLOW , DONALD BAACK

2010

BOOK
Category

MARKETING

Abstract UNLIKE MARKETING MANAGEMENT THAT ARE VERSIONS OF PRINCIPLES TEXTS, THIS TEXTS IS BASED ON THREE CONCEPTS NOT FOUND IN THE COMPETITION : A FOCUS ON CUSTOMER SERVICE IS CENTRAL - THIS CONCEPTS IS PRESENTLY GAINING MUCH ATTENTION IN RESEARCH AND PRACTICE. IT PROVIDES STUDENTS WITH AN UNDERSTANDING ON HOW MARKETING ON HOW MARKETING STRATEGIC AND TACTICAL DECISIONS ARE MADE IN LIGHT OF THEIR IMPACT ON THE FIRM'S CUSTOMERS. THE TEXT WILL TRULY INTEGRATE CONCEPTS OF MARKETING AND MANAGEMENT, MAKING IT MORE INTERDISCIPLINARY. MANAGING A MARKETING DEPARTMENT OR MARKETING PROGRAM REQUIRES AND UNDERSTANDING OF MANAGEMENT PRINCIPLES AND HOW THEY ARE IMPLEMENTED . KNOWLEDGE THAT STUDENTS WILL USE IMMEDIATELY UPON GRADUATION WILL BE A PRIORITY.
ISBN 9781412963121
Author(s) KENNETH E. CLOW , DONALD BAACK
Credits
Edition 1ST ED.
Year 2010
Publisher SAGE PUBLICATIONS
Type BOOK
Keywords MARKETING
Language English
Collation 537 P., 28 CM.

Availability and Location Reserve

Copy No Library Stack Shelf Is Reference Status Return Date
1 Limassol I 4 No Available