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Category |
SERVICE INDUSTRIES -MANAGEMENT
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Abstract |
Introduction to International Service Operations Management - Developing a service Operations Strategy - Service Process Improvement - Leadership and Teams in Service Operations Management - Service Supply and Logistics Networks - Innovation and Services Development - Service Operations Performance Quality - Sustainable Service Operations - Service Operations Performance - Not - for - Profit and Public Service Operations Management - Pursuit of Simplicity in Service Operations - Digital Service Operations Management
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ISBN |
9781788115957
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Author(s) |
PARKER, DAVID W., 1952-
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Credits |
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Edition |
2ND
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Year |
2018
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Publisher |
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Type |
BOOKS
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Keywords |
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Language |
English |
Collation |
xxiii, 579 pages : illustrations ; 25 cm
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